Privacy Policy

This Privacy Policy describes how Global Air Couriers collects, uses, and protects your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, address, email address, phone number, and other contact details that you provide when booking our services or contacting us.
  • Payment Information: When you make a payment, we collect your payment details, such as credit card information or bank account details. This information is processed securely by our payment processors.
  • Usage Information: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the searches you conduct.
  • Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To provide you with the services you have requested, such as door-to-door express delivery, airfreight cargo exports, air imports, and urgent same-day UK delivery.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Payment Processing: To process your payments and prevent fraud.
  • Improving Our Services: To analyze how you use our website and services and to improve their functionality and user experience.
  • Marketing: To send you promotional emails and newsletters about our services, but only if you have opted in to receive such communications.
  • Legal Compliance: To comply with legal obligations and regulations.

3. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We share your information with third-party service providers who help us provide our services, such as payment processors, shipping companies, and marketing agencies.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Partners: We may share your information with our business partners to offer you joint services or promotions.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your payment information and other sensitive data.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Opt-Out: You have the right to opt out of receiving marketing communications from us.

To exercise these rights, please contact us at [Contact Information].

6. Cookies

We use cookies to collect information about your use of our website. Cookies are small text files that are stored on your device. You can disable cookies in your browser settings, but this may affect the functionality of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of these websites before providing them with your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our website after the changes have been posted will constitute your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [Contact Information].